Market Research Survey: The Complete Guide
Market Research Survey: The Complete Guide
Market research is a broad category of research, encompassing a concerted effort to collect information about an industry and its target market.
This process involves gathering primary (self-conducted) and secondary (information already researched and made available) sources, to fully assess how a business will fare within a particular market and audience.
A market research survey is typically a source of primary information that businesses can use as part of their market research campaigns. It can also exist as a secondary source, in which case, its studies and results are published online or in a print publication.
This article will take a close look at the market research survey, so that you can use it to the optimum benefit for your business.
What Can you Achieve with Market Research?
A market research survey, as its name entails, is used for research purposes. Before we dive into all the aspects of this survey, it is apt to learn how you can use market research to your full advantage.
Market research is critical for a variety of purposes, including marketing, advertising, and branding campaigns.
Aside from providing data-based support for these macro purposes, market research gains you invaluable insight into particular markets. For example, you may consider running a research campaign for the retail market. Market research will help you gather all the relevant information pertaining to this specific market.
Aside from retail, you can conduct market research in a number of verticals, including ecommerce, technology, real estate and many others.
There are plenty of other applications for market research. Here are some of the ways to use market research to your advantage:
- Observe data to prepare for challenges in advance
- Gauge the demand for your product or service
- Learn key market trends and staples
- Discover how your competitors are winning or losing
- Uncover your target market’s desires, preferences, aversions and thoughts
The final point is remarkably crucial for market research and for generally keeping your business afloat. And so, we’ll now dig deep into the market research survey, as this tool is especially useful for this purpose.
Defining a Market Research Survey
This tool is the most commonly used market research method — and for good reason. A market research survey allows you to gather data on your target market. Moreover, it allows businesses to do so by accessing any insights they need, as long as they form corresponding questions to their investigation.
Surveys have a far-reaching history, as they date back to ancient civilizations such as Greece and Rome. There was a surge in survey use in 1930s America, in which the government sought to understand the economic and social state of the nation.
Surveys have taken up a variety of forms, including analog forms, such as paper and mail-in formats.
Telephone surveys were the medium of choice for survey research during the 1960s-90s. But, as technological advancements would have it, those have declined in usefulness as well.
In the present day, surveys are conducted online, particularly through the use of designated software platforms. This type of software has paved the way for easy access to primary research.
Businesses can use online survey software and tools and to carry out all their survey research (save for creating the screener and questions). Many such tools available both allow you to build surveys along with deploying them.
To reiterate, market research surveys are powerful tools, in that they empower businesses to ask any question they choose to better understand their market and consumer base. They also can offer key insights into competitors.
The Components of a Market Research Survey
This tool contains two major components: the screener and the questionnaire. These form the bulk of the insights your primary research will gather.
There are also two auxiliary components to incorporate to make your survey research successful. These include the call-out (introduction) and the thank you message (conclusion).
Unlike the essential components, the need to use these will vary based on your survey deployment method and campaign. For example, an emailed survey won’t require a call-out, as the email itself serves this purpose.
A web or mobile survey, on the other hand, will need a call-out to get the attention of your respondents.
Here is a break-down of each component, beginning with the essential elements:
- The screener: Designed as a set of questions (like the questionnaire), this is the first stage of taking the survey. The screening questions are designed to determine whether a respondent is qualified to take the survey. You can set all the conditions for qualified participants.
- These conditions often deal with demographics, which is incredibly important, as you would need to first and foremost, survey your target market. The screener will ensure it is only your target market that takes part in the survey.
- The screener is often comprised of 2-3 questions.
- The questionnaire: The heart of the survey, the questionnaire is composed of a set of questions, which can be open-ended or close-ended. They can also exist in the form of ratings (starts or numbers).
- The questionnaire should ask all the necessary questions you need for a particular campaign or sub-campaign. Or, if used in a preliminary stage of your market research, they can deal with questions particularly designed to segment your target market.
- The call-out (introduction): A call-out introduces the survey to respondents in a number of ways. This element is the first the respondents will get in their survey experience.
- If respondents are contacted via email, the call-out is in the email’s body, inviting participants to take it, listing why it’s important, its length and what it’s used for.
- If the survey exists within a website (either as a banner, or button), the call-out is the clickable element itself (the button/banner to the survey). It too should explain the survey to respondents.
- If the survey is on a website/app, the call-out has to be visible and attractive enough for users to notice it and click on it.
- The thank you message (conclusion): When respondents complete the survey, this message should pop up to thank them for their participation.
- The survey often routes users to another page with a thank you message.
- It’s important, as it lets participants know that their survey has in fact been submitted.
How to Create a Market Research Survey
Given that there is much you can uncover with a market research survey, and many applications to use it for, it may be difficult to begin creating one. After all, you would need to tether it to the appropriate campaign to reap the most benefits out of it. You would also need to define its purpose.
Here are a few steps to take into consideration when starting on a market research survey project.
Step 1: Find a topic your business needs to learn more about.
This is particularly important if it is a topic that has little to no secondary sources. In this case, opting for a survey is the best way to learn more about it firsthand, from the people who matter most: your target market. Pay attention to any problems your business may experience, as surveys should help resolve them.
Step 2: Consider the topic in regards to your target market
When you’ve narrowed down a problem or two, think about your target market. Do you know who constitutes it? If yes, tailor your survey topic into a subtopic that they’ll be most likely to respond to. For example, if your target market is middle-aged men who watch sports, consider whether your problem/topic will be relevant to them.
If you don’t know your target market, you should conduct some secondary research about it first, then perform market segmentation (surveys can help on this front too).
Step 3: Find the larger application of the survey campaign
Now that you’ve settled on a topic/problem and decided on whether it’s fitting for your target market, consider what the parent campaign of the survey would be. Let’s hypothetically say your topic is related to a product. Would a survey on that topic benefit a branding campaign like finding your next slogan? Would it be better suited to settle on a theme for an advertising campaign?
Once you find the most appropriate application or macro campaign to house the survey, your market research will be organized and your survey will be better set up for success.
Step 4: Calculate your margin of error
A margin of error, in simple terms, is a measurement of how effective your survey will be. Expressed as a percentage, it measures the difference between survey results and the population value.
You need to measure this unit, as surveys represent a large group of people, but are made up of a much smaller group. Therefore, the larger the margin of error, the less accurate the opinions of the survey represent an entire population.
Step 5: Create your survey(s)
Now that you’ve calculated the margin of error, start creating your campaign. Decide on how many surveys you would need, in regard to your margin of error and your market research needs.
Start with a broader topic and get more specific in each question. Or, create multiple surveys focused on different but closely related subtopics to your main topic.
Send out your surveys through a trusted survey platform.
Questions to Ask for Various Campaigns
The steps laid out above are part of a simple procedure in developing a market research survey. However, there is much more to these steps, especially that of creating the survey.
Namely, you would need the correct set of questions, as they are the lifeblood of a survey. With so many different survey research campaigns and purposes, brainstorming questions can seem almost counterintuitive.
To avoid information overload and any confusion that creating a survey may incite, review the below question examples. They are organized per campaign type, so you can discern which questions are most suitable for which corresponding research purpose.
Questions for Branding
Branding campaigns include efforts that build the identity of your business; this includes gathering data-backed ideas on logos, imagery, messaging and core themes surrounding your brand. You can use these when embarking on a new campaign, revamping an existing one or when you’re looking to change your brand’s reputation and style.
- Which of these brands do you know?
- What do you like most/least about this brand?
- Which idea is more important? (Use an idea behind setting up your brand’s image/style)
- Which images do you find the most inspiring? (To compare images you’ll use in your marketing/ definitive to your brand)
- What do you like about [brand]? (Can be open-ended)
Questions for Advertising
Using market research for advertising will help you obtain ideas for new advertising campaigns, testing already established campaign ideas and predicting the success of new ones.
- How would you rate the motivating power of this ad?
- Which of the following ads resonate the most with you?
- Do you remember this ad? (Name and image/video of a popular ad within your industry)
- How do you feel after watching this ad?
- What kind of use do you think this product/service produces?
Questions for Comparing Yourself with Competitors
Studying your competitors is often associated with secondary research, but you can gain intelligence on this topic through your own survey research. The great thing about surveys is that you don’t have to focus on one competitor when managing these surveys.
- How often do you use this product/service?
- Which brand do you use for this product/service? (Include one open-ended answer).
- Which of the following products (same kind, different brand) do you find the most useful?
- What about [competitor product] would you like to see change?
- Which brand has improved your life? (Include one open-ended question).
Questions for Market Segmentation
This application is possibly the most challenging, as it involves understanding who your target market already is, then further segmenting it. We understand coming to terms with your target market first, before narrowing it any further down.
Here is how to segment your target market; you’ll notice that the questions are much more granular than the typical questions associated with each topic. (Ex: demographics typically ask for race, age, gender, income, etc).
- Demographic segmentation: Which of the following groups do you identify with most closely? (It can involve anything from music, to shopping habits, to lifestyle choices)
- Geographic segmentation: Which of the following areas do you typically spend time in to make physical purchases?
- Psychographic segmentation: How do you feel about retailers who test their products on animals?
- Behavioral segmentation: How often do you buy this kind of product?
- Sentimental segmentation: How do the following [practices, images, actions] make you feel?
Securing the Most Benefits Out of Your Market Research Survey
As we can deduce from this guide, the market research survey is a critical tool for market research. There is so much to discover about your industry, competitors and chiefly, your customers. But before making any hasty decisions, it is vital to peruse all your research documents, not just the primary research ones, such as surveys.
When you combine primary and secondary research sources, you’re setting up any business move for greater success.
That’s because market research involves studying more than one source. It may appear daunting, but with the right tools, you can design better products, innovate on existing products, appeal to a wider audience and gain more revenue from your marketing efforts.
Thus, pair your market research survey with other research means for a lucrative market research campaign. Knowledge truly is power.
Frequently asked questions
What is a market research survey?
A market research survey is a survey used for conducting primary market research and is the most commonly used market research method. Market research surveys help you understand your target market, gathering data necessary to make informed decisions on content creation, product development, and more.
What are the components of a market research survey?
There are 4 major components in a market research survey. First, we have the callout to get digital visitors to participate in a survey. Next is the screener which determines who is eligible to take the survey based on their demographics information and answers to screening questions. Then, there is the questionnaire—-- this is the heart of the survey, containing a set of open-ended or closed-ended questions. Lastly, there’s the callout. This introduces the survey to respondents. Next, there’s the thank you message. This acts as the conclusion to the survey.
How can you create a market research survey?
Creating a market research survey starts with identifying the topics your business needs to learn more about. Next, you consider topics within the context of your target market and find the larger application of the survey campaign. Calculate your margin of error and then create your survey using online software.
What types of questions should you ask on your market research survey?
You can ask branding related questions to gather information on how your identity of your business is perceived. You can also ask questions that spark ideas for new advertising campaigns. To supplement your secondary research on competitors, ask questions about your business’s place in the industry. Questions can also be used for market segmentation. These are questions on demographic, geographic, psychographic, behavioral and sentimental topics.
How can you get the most benefits out of your market research survey?
You can get the most out of your market research survey by using the correct online survey platform-- one with specific audience targeting for real consumers, radius targeting and quality screening questions-- you’ll get relevant answers from the right audience.
How To Run Market Research For Your Startup
How To Run Market Research For Your Startup
Market research is a vital component of any business; it is especially indispensable for startups, which are notorious for carrying many risks. For instance, startups have a dismal rate of failure in 2020: a heaping 90% of new startups fail. Unfortunately, this is but one of the many other grim statistics these companies face.
Luckily, startup companies that conduct market research have a major leg up in their field. That’s because market research is a wide-spanning strategy that allows businesses to glean an array of insights. This includes findings on their competitors, customers, potential customers and the sector/niche at large.
In this article, you’re going to learn how to run startup market research for your company to stay ahead of the game and preempt failure.
Where to Begin on Market Research for Startups
Given that market research is an umbrella term, it’s common to be uncertain as to where to begin. It may seem that with market research websites, tech platforms and the mighty Internet itself, market research is information overload. It’s just another headache-inducing task that will produce few results.
That’s where you’re wrong.
Knowing where to start conducting a viable market research plan is key to garnering essential business knowledge, and the results can make or break your startup.
The first undertaking of doing market research is, well, discovering if there’s a market for your product or service. Many entrepreneurs evade this critical first step, as it may seem too obvious.
Or, you may feel a tad too complacent with your offering, deeming it abundantly innovative or useful, so much so that it doesn’t need to identify a market to which it belongs.
That’s a major misstep. You must always first identify the market you belong to. Only thereafter, can you determine your precise target market and continue with your market research. Most importantly, the market you identify can help you learn if your product or service is in demand. If you have too niche of a market, you will want to amplify your marketing efforts to bring more awareness to your niche and increase its profit-reaping potential.
Understanding Your Market
Once you’ve identified which market your product or service falls under and whether it’s worthy to branch into, you’re going to need to have a solid grasp on your market. This is not a “one and done” task, as market trends and marketing strategies across markets evolve with the times. Sometimes these changes occur in a matter of days.
Understanding your market, or more specifically, your niche, will help catapult you towards success. This is the bulk of market research and it involves relying on a swath of different sources.
There are two types of sources to observe in your market and niche, and in market research as a whole: primary and secondary sources.
Primary research
is research that you generate yourself, usually directly from the customers. This type of firsthand information is crucial for understanding your buyer personas and segmenting your target market. We’ll analyze primary research later in the article.
Secondary research
is the research that’s already been generated from a variety of sources and made available on the internet, trade magazines and other literature.
For the purpose of understanding your market, niche and competitors, we’re going to focus on secondary research.
You ought to accumulate as much secondary information as possible if you want a clear picture of your market. Here are the secondary sources you should turn to when running your market research on your market itself:
- For the latest trends within your market/niche, obtain trend reports from credible sources such as Google Alerts, Google Trends and Keyhole. These are keyword-based tools that can help you identify trends via:
- Finding the latest blogs, news, videos and search terms for free (Google Alerts)
- Monitoring search terms and drawing data on users searching for the terms for free (Google Trends).
- Overlooking keywords, topics, social media handles, URLs and mentions for a fixed price.
- Next, gather all the necessary statistics on typical personas within the market, buying habits, conversion rates and more.
- US Census Bureau and the US Bureau of Labor Statistics (public market data)
- Research agencies: Pew, Forrester and Gartner for a wide span of market reports
- Industry content sites (news and blog sites particular to a niche. Ex: Ars Technica for tech and IT; Mashable for tech, culture, science; Product Hunt for sharing and discovering new products; etc.)
- Then, study your competitors closely.
- Identify direct and indirect competitors:
- Direct competitors: Businesses with products/services that closely resemble your own and can substitute yours.
- Indirect competitors: Businesses with relatively similar products/services, but cannot fully substitute one another.
- Find the potential weaknesses in your competitors’ offerings, or learn how to use their strengths to improve your own.
- Parse through their websites to understand their pricing, customers and content.
- Research their sales channels and social media.
- Use specific tools for competitor analysis (SEMRush, Nielsen, Klue.com, etc.)
- Finally, store all the findings on your market (the specific niche, and competitors) into an organized and comprehensive document such as a presentation for current and ongoing reference. This is going to be your market knowledge base.
Understanding Your Customers and Potential Customers
Now that you have aggregated a slew of research within your industry and competitors, it’s time to do a deeper delve into your market research. This latter stage is all about your customers: current customs, those in a nurturing stage and all other potential customers.
That’s where primary sources come largely into play. We’ve covered secondary sources and how they can help you research your overall market, but now, it’s time to understand your target market.
A target market is a group of people that a company targets as the primary buyers of their product/service. This is the group on whom a company focuses all of its marketing initiatives. This is the main group of a market, as it is the one most likely to make purchases and become loyal customers.
There are two types of primary sources: exploratory primary sources and specific primary sources. Both of these are necessary to render a clear understanding of your target market.
Here is how to continue your market research by investigating your target market:
- Preface the makeup of your target market via the secondary research you’ve conducted in the first half of the article. This will give you a general sense of who your target market is.
- To fully understand your target market, switch to primary sources to understand the full scope of your target market and cater to them the right way.
- Run exploratory primary research on your target market. This involves conducting:
- open-ended interviews over the phone or in-person
- surveys with a small amount of respondents
- surveys that cover the entirety of your target market
- Run exploratory primary research on your target market. This involves conducting:
3. Identify issues and potential opportunities to study within your target market.
4. Use these topics to narrow into the specifics of your target market with specific primary sources.
- Create surveys that focus on specific segments of your target market.
- Focus on questions aimed at solving points of friction or problems
Closing Up on Setting Market Research in Motion
Aside from understanding your customers’ preferences, needs and problems, it is of utmost importance to first understand them from a demographics perspective. As highlighted in Step 1, you can gather some qualities about your target market from secondary sources. But it’s only a primer and far from giving you the full picture.
Surveys, on the other hand, give startups a major advantage over secondary data and even other primary sources such as focus groups. This is because you control all the questions you collect on your subjects. This includes demographics data such as age, location, gender, education and income level, ethnic background, marital status and more.
A twofold market research tool, surveys also grant you access into the minds of your target audience. Again, this is because you are in control of conceiving all the questions about your target market.
Understanding what in particular your customers’ desire and how they generally think will empower your market research efforts and business in general to stay ahead of the curve. It will assure that you know how to properly market to your customers.
Frequently asked questions
Why is market research important for startups?
Market research can help a startup avoid failure by providing an in-depth view of the market, including potential customers, competitors, and their sector in general. Market research can help prevent failure and ensure that startup funds are used wisely.
What is the first step in market research for startups?
The first step is to identify the precise market that the startup wants to target. By understanding the target market, the company can determine if there is sufficient demand for their product or service.
What is a target market?
The group of consumers who are most likely to buy a company’s products or services is referred to as the target market. While there may be customers outside of this group, the target market contains those people who are most likely to become loyal customers.
What are the two methods of research used in market research?
Primary research and secondary research are the two components of market research. Primary research focuses on gathering first-hand information via research panels, surveys, focus groups, etc. Secondary research makes use of existing, published information such as white papers, industry journals, and government statistics sites.
What advantages do surveys have for startups?
Not only do surveys provide the responses to the specific questions that a business needs answers to, but they can also be used to gather a wealth of demographic data. Since startups are often operating in areas where there is less secondary research available, the collection of demographic data can provide information that would otherwise be difficult to obtain.
Market Research Guide for Advertising
Market Research Guide for Advertising
Although a major subsector of marketing, advertising is often treated as a secondary task, one with a scarce backup of data to deliver outstanding ad campaign results. To add insult to injury, a sweeping 76% of marketers in 2020 did not rely on behavioral data for ad targeting.
This is dismal news, given the fact that despite being barraged with 1,700 ads per month, users only view half of them. It occurs in the face of a costly worldwide ad expenditure, which is forecasted to reach $375 billion by 2021.
Market research is therefore undoubtedly necessary. A wide-spanning umbrella term, it refers to collecting and analyzing data about your target market and your competitors, along with the traits, trends and changes in the overall market you serve.
Consequently, it is evident that advertising requires its own market research. This guide will teach you how to carry out market research for advertising.
Advertising Market Research at a Glance
Advertising market research is a form of research concentrated on advertising campaigns. As such, its ultimate aim is to identify the most effective ads within a company’s target market.
The process of market research for advertising includes pre-campaign efforts as well as post-campaign scrutiny. This includes setting up advertising campaigns, narrowing in on your target market, deducing which ads are best and measuring the success of your ad campaigns.
You’ll find that market research plays a critical role in each stage of this advertising development process. Let’s get a more thorough rundown to learn how to set up an effective advertising campaign through market research tailored specifically towards it.
Pre-Campaign Market Research: Setting Up Your Ad Campaign
We caution you to never jump headfirst into an advertising campaign. Before running a campaign, you must set it up through planning. Pre-campaign efforts include three stages, all of which are fueled by market research.
Here are the first three stages:
Stage 1: Acquire a deep understanding of your target market.
You cannot lay the groundwork for an ad campaign before you understand who your target market is, along with the different segments it encompasses. By understanding these groups, you’ll be able to create general ads that target the entirety of your target audience, along with ads tailored more towards the different segments within your target market. Here is what you will need to nail down both of these groups:
Set up a survey that covers a wide net of demographics. Ask questions to gauge which demographics show the most interest in your brand.
Determine which demographics show the most favorability towards your brand, offering or messaging. This is your target market.
Arrange psychographic surveys across the demographics most conducive to buying from you. This will give you direct insight into the psyche into specific demographics, revealing the different segments within your target market.
Stage 2: Set Up Micro and Macro Advertising Campaign Objectives
Now that you’ve nailed down your target market and have zeroed in on the different segments within it, you can begin planning your advertising campaign. Each campaign, sub-campaign and ad itself will require an objective.
Otherwise, you won’t know how to measure the performance and success of each component of your campaign(s). Here are the objectives to focus on and how to do so:
Pin down the purpose of a new campaign. Or do so with a number of campaigns. Typically, an advertising campaign seeks to:
to inform your target market about a new offering.
to persuade consumers to convert (either by buying, subscribing, signing up for the new or existing offering).
to remind your target market where and how to access the offering.
Find the proper media channels to deliver your advertisements. Think about the purpose of your campaign; can a particular channel deliver it best, or perhaps, can it do so partially?
Collect secondary research on your target market. This will help you discover which advertising channels work well across general target markets.
Collect primary research by creating surveys that unveil the messaging preferences of each segment of your target market.
Narrow down the advertising channels for your campaign. These include:
Display ads (landing pages, pop-ups, banners)
Social media ads
PLA ads (via Google Adwords or Criteo)
Native Ads
PPC
Stage 3: Set Up a Budget for Your Advertising Campaign
The shortest stage within the advertising research and development process — although not trivial in the slightest — setting up a budget is necessary before you do any conceptualizing.
Market Research During the Campaign
Following the first three pre-campaign, pre-planning stages, we move along to the campaign itself. Now that you’ve done the market research on your target audience, set campaign and sub-campaign objectives and set a budget, you can start conceptualizing the operation itself.
Here is how to proceed:
Stage 4: Create the Central Messaging Behind Your Campaign
Decide on a concept; it can be a theme or a central narrative to all your ads.
Make sure your idea is precisely targeted to your target market, along with the segments of your target market.
Next, create the ads themselves. An ad should possess the following qualities:
Relevance to the target audience
Value in purchasing and using
Uniqueness to set yourself apart from competitors
Credibility — your customers should believe your ad, don’t make it seem too good to be true.
Get into the nitty grid of your sub-campaigns and ads themselves
Decide which channels you chose previously work best for which ad type
Decide what to incorporate into each medium (ex: do you need a video in each medium or only copy, etc.)
Based on the surveys you’ve run, decide which ads to expose to particular segments of your target market. You can add more surveys for research purposes.
Set a frequency, ie, how many times your audience will receive your ads
Launch your advertising campaign
Post-Campaign Efforts
Market research doesn’t end after you launch your advertising campaign. Its performance gives you another great opportunity to study your target market, along with your ensuing marketing efforts.
It will also inform your new campaigns and new ads as part of your current, ongoing one. This brings us to the final stage.
Stage 5: Keep Track of Your Advertising Performance
Tracking the effectiveness of an advertising campaign will differ based on the KPIs you set. These will depend largely on the medium you use to distribute your ads.
Attribute several KPIs to monitor during your campaign. Here are some to consider:
Conversions
Return on Ad Spent (ROAS)
Cost Per 1,000 Impressions
Impressions
Cost per click (CPC)
Click-Through Rate (CTR)
Cost Per Acquisition (CPA)
Observe these KPIs daily on a web analytics platform like Google Analytics or Adobe Analytics. Or, set up your campaign and track it on a specialized platform like Adroll.
Create surveys that target the same segments from your campaign. These can help you see how your customer base reacts to them.
Test them on images (preferences on 1 over the other).
Ask them questions to expand and refine the current campaign.
Come up with questions for new campaign ideation.
Closing off on Market Research for Ads
After Stage 5, you should have established a familiarity with your target market and your industry — at least to some extent. With all this data in tow, you can go about new ad campaigns armed with this new customer knowledge. More importantly, the market research you’ve picked up during this process will help inform all of your marketing efforts.
After all, the purpose of this research is to equip your brand with a deep understanding of your customers to make smarter business decisions. After gathering enough market research, you may try going bold in your next advertising venture.
Frequently asked questions
What is advertising market research?
Advertising market research focuses on advertising campaigns, with the purpose of improving campaign strategy by identifying the most effective campaigns.
What is the process for conducting advertising market research?
The process for advertising market research involves pre-campaign planning, continues with research while campaigns are running, and ends with post-campaign analysis.
What is pre-campaign market research?
Pre-campaign market research encompasses all the planning activities that happen before an advertising campaign is deployed. This includes gaining a deeper understanding of the target audience, establishing campaign objectives, and establishing a budget for the campaign.
What are KPIs?
KPI stands for “Key Performance Indicator.” KPIs are used to evaluate the success of a business or specific activities within that business, such as advertising campaigns.
How can advertising market research improve future campaigns?
By looking at the KPIs of campaigns, a company can determine which campaigns were most effective and repeat this type of campaign, or reuse aspects of the campaign in future advertising efforts.