survey-generations

Setting age ranges in the Pollfish survey platform (Video)

Setting age ranges in the Pollfish survey platform

There are a number of reasons that age range can be an important, or even necessary, setting in a survey’s demographic targeting. 

survey-generations

When should you set an age range in a survey?

If you are selling a product or service that is tailored to the needs or wants of a certain demographic, it is beneficial to be able to reach only those who fit your desired audience, rather than sending the survey broadly and having to throw away responses from people who aren’t a fit for your research audience. 

This is true for any audience targeting criteria: if you are selling farming tools, it would make sense to avoid respondents living in urban areas. Similarly, responses from retirees will likely not give you valuable data if you are attempting to market a product to teens. 

Targeting age groups in a survey can be used to include or exclude certain audiences by age range or quota. A common use is to ensure that respondents are of legal age to vote, drink, or smoke before asking questions that are related to those products. 

Age range, and other demographics, are set at the beginning of the survey to hone in the right target audience. 

How to identify and reach target audience age groups

Most survey tools include some demographic settings and others require a series of questions to hone in on these specifics. The best way to ask a question to learn the target audience’s age is to ask them to select an age range from a list of multiple-choice options.

A common sample question to define age group targeting for a survey is

What is the age group you belong to?

    • 16-17
    • 18-24
    • 25-34
    • 35-44
    • 45-55
    • >54
    • Prefer not to say

In Pollfish, all demographic data is gathered from respondents when they join the Pollfish survey audience. Rolling profiling keeps this data up to date to ensure respondent details are accurate. 

Because we already have this information, you don’t need to ask respondents about their age or birthday, you can simply set the targeting criteria you want and we will distribute the survey to people who meet the targeting requirements. 

You can ask additional screening questions to target specific attitudes or behaviors that will further narrow the target audience. 

How to set age range targeting in Pollfish

 

 

 

When you are creating a Pollfish survey, you begin with your audience targeting page. Here, you will find all age groups listed and selected already. If you want to only reach a segment of the population, for example, those age 18-34, you can deselect the other categories. Only those which you have chosen will receive the survey. 

You can also apply quotas to these groups in order to weight the percentage of respondents from each cohort who receive the survey. 

setting-age-range-pollfish
Setting age ranges and quotas in Pollfish

If you have a specific age group that you’re looking for, such as Gen Z audiences, you may need to input exact ages to reach the range that best fits for you. This can be done by selecting “Specific age range” and inputting a minimum and maximum range for your audience. 

Because we are COPPA compliant, we don’t survey children age 15 or younger. The youngest members of the Pollfish audience are 16. 

Mobile surveys help you reach target audience age groups

A unique benefit of Pollfish is the mobile distribution model. The world is becoming increasingly accessible by mobile device, with nearly everyone having a smartphone at their disposal. Additionally, mobile is the primary (or only) way that some people connect to the internet

App-based surveys offer a massive reach to survey audiences of all ages, including harder to reach segments such as Gen Z, international audiences, and specific markets.

Using mobile ad IDs rather than a survey link, we can map demographics back to individual users of a device (as mobile phones are rarely used by more than one person). 

This also means that we are able to maintain demographic profiling on respondents so you can target and tailor questions for them, rather than spending your time creating questions asking them their basic data.

This article updated April 2020 to reflect changes to COPPA regulations regarding minimum targeting age.

Frequently asked questions

Why should you set an age range in a survey?

You should set an age range in a survey if you are selling a product or service tailored to the needs of a certain demographic. It is beneficial to be able to reach only those who fit your desired audience, rather than sending the survey broadly and having to throw away responses from people who aren’t a fit for your research audience. 

Do age ranges help with targeting an audience in market research?

Age range is one of several targeting criteria in market research. Targeting age groups in a survey can be used to include or exclude certain audiences by age range or quota. A common use is to ensure that respondents are of legal age to vote, drink, or smoke before asking questions that are related to those products. 

When should you set an age range in an online survey?

Age range, and other demographics, are set at the beginning of the survey to hone in the right target audience. 

How can researchers identify and reach target audience age groups in an online survey?

Most survey tools include some demographic settings and others require a series of questions to hone in on respondents' age. The best way to ask a question to learn the target audience’s age is to ask them to select an age range from a list of multiple-choice options.

A common sample question to define age group targeting for a survey is


Frequently asked questions

Why should you set an age range in a survey?

You should set an age range in a survey if you are selling a product or service tailored to the needs of a certain demographic. It is beneficial to be able to reach only those who fit your desired audience, rather than sending the survey broadly and having to throw away responses from people who aren’t a fit for your research audience. 

Do age ranges help with targeting an audience in market research?

Age range is one of several targeting criteria in market research. Targeting age groups in a survey can be used to include or exclude certain audiences by age range or quota. A common use is to ensure that respondents are of legal age to vote, drink, or smoke before asking questions that are related to those products. 

When should you set an age range in an online survey?

Age range, and other demographics, are set at the beginning of the survey to hone in the right target audience. 

How can researchers identify and reach target audience age groups in an online survey?

Most survey tools include some demographic settings and others require a series of questions to hone in on respondents' age. The best way to ask a question to learn the target audience’s age is to ask them to select an age range from a list of multiple-choice options.

A common sample question to define age group targeting for a survey is


survey-help-pollfish

Hire a research expert for your next project

Hire a research expert for your next project

TL;DR: Get the infographic!

Whether you want to do it yourself, or need a little assistance, there are different degrees of hands-on support available to design and launch your ideal Pollfish survey. 

survey-help-pollfish

One of the ways that Pollfish stands out from other survey platforms is by offering our users real research expertise in building and designing the survey they need.

This is a powerful way to get the most out of the Pollfish platform.

Why trust your survey to a research expert?

Every role and industry has a need for data to learn, measure, and grow its success. However, not everyone who needs data has a background in research or analytics. This is why we offer Pollfish users the option to hire a research expert for their projects.

Bringing a research expert on board has been helpful for clients working on particularly complicated research projects, such as setting up a recurring study for brand tracking, as well as those who are newer to the platform and want more hands-on guidance with how the platform works. Even those who might like to run a Pollfish survey, but simply don’t have the time can rely on their researcher to set up, design, and launch a survey on their behalf giving them the power of a professional researcher on their team on a project-by-project basis.

The professional researchers at Pollfish are experts in market research best practices as well as the Pollfish platform, bridging the knowledge and experience gap typically left by market research tools that rely on a completely self-serving model. 

How to hire a research expert

Adding a research expert to your project is an easy three-step process that sets your survey up for success. 

Start by logging into your Pollfish dashboard. In the dashboard you'll see the option to "Hire an Expert," marked in green, on the upper right hand side, right beside your email address. This way, you can directly hire a research expert. 

From there, you’ll be given an overview of what to expect during your process and invited to book a free consultation with a research expert.

 

hire-professional-researcher
Hire a research expert from your Pollfish dashboard.

During the free initial consultation, you’ll have the chance to chat with an expert who will work with you to understand your research goals and needs. Then, they will be able to build a quote based on how many questions, the number of completed responses, and the targeting parameters you will need to complete your research.

The quote from your expert will be based on the scope and targeting needed for your project, as well as the fee for their service. This amount ranges on the complexity of the project and is considered on a case-by-case basis, however, you will be quoted all associated costs of your project upfront to ensure you have all the information you need to make the right decision. 

If you choose to hire a researcher to your team, your expert will be added to your team in the Pollfish platform, where they will ensure your survey project is properly designed and launched. 

All researchers on the professional services team are experts in survey market research, as well as Pollfish’s tool and features, so you can feel confident that you have made an investment in your survey’s success.

What services do research experts provide?

Hiring a research expert in Pollfish offers a layer of customization beyond what the DIY platform offers. Some of the most common examples of work that our research experts have done for our clients include:

    • Building your survey on Pollfish.

      If you have a survey created already and would like to deploy it on Pollfish but aren’t sure where to start, our research experts can offer a hands-on introduction. They will invite you to join them for a walkthrough of the platform as they design and set up your existing survey for you, giving you confidence that it’s done correctly and giving you the tools to launch it yourself next time. 

    • Survey creation and design.

      One of the most popular needs is having someone with professional experience and platform familiarity available to manage survey creation for you. For lean teams or those too busy or unsure about research to manage their own projects, Pollfish experts can take the burden of survey design and research off your plate entirely.

    • Data analysis

      . Oftentimes when results come back they can be hard to interpret. Apart from knowing the ins and outs of our platform, our experts are professionals in distilling insights into usable information to make the most of your project.

    • Consulting on complex projects.

      Oftentimes projects have bigger needs and harder-to-reach audiences that require the years of research experience that we offer. Our experts have been users of the platform since the beginning and have helped to shape many of the features, so they know exactly how to set up a Pollfish survey for even the most customized research needs.

Because project goals and needs can vary so significantly, it’s best to book a free consultation to align on expectations. Experts are committed to empowering you with what you need from DIY research, whether it's better platform education or lending a helping hand to your team. An initial conversation will help them guide you to the best solution for your project.

Other experts at Pollfish

If you’re not sure if your survey requires a professional researcher or would like to get started on your own, there are other professionals at Pollfish who are happy to help. 

Pollfish Elite plan includes dedicated account managers to provide answers and guide you to resources to build your best survey. Account managers serve as a single point of contact for clients on this plan to contact for any Pollfish-related questions they have.

Our basic plan offers a pay-as-you-go model for those unable to commit to a larger plan, but still offers elite customer service. Our 24/7 CX team is made up of real people who can offer support throughout the survey creation process. They manually review every survey that is launched on the platform, giving them insight into common needs for all kinds of users and projects.

No matter your skill level or research goals, we are confident that we have the team that can help you get there.


weight-survey-results

How to weight your survey results in Pollfish (Video)

How to weight your survey results in Pollfish

Surveys aim to gather insights from certain populations of interest. Oftentimes, that population of interest is large and diverse, which can make it very difficult to gather enough data from sample that is representative of the whole. This is why some researchers use survey weighting. 

weight-survey-results

How post-stratification works

Because research cannot always be conducted against a statistically representative sample, Pollfish created and launched the post-stratification feature. Post-stratification adds survey weighting to age and gender demographics to match what those populations should be according to the census data for that region, then adjusts the results to reflect the change. 

For example, if a survey is conducted to the general population of the United States, the number of participants may skew male or female, older or younger, and not reflect the actual demographic makeup of the country. When post-stratification is applied, results are adjusted against the census data to develop a more accurate dataset with just one click. 

Who should use post-stratification?

Post-stratification survey weighting is an especially powerful tool for researchers working with large, diverse populations, such as entire countries. In cases like these, it can be hard to reach a representative sample of the demographics that make up the population of interest. To ensure that the results are representative of the area, researchers can select “post-stratification” on their results page when a survey is complete and weighted data will be displayed below the raw data that reflects a more accurate representation of the audience, according to the census data for their region. 

census-data-weighted-survey
Post-stratification allows results to be weighted for census data in a single click.

Benefits of the post-stratification feature

 

 

 

There are a number of ways that post-stratification survey weighting can help researchers. 

  • Statistically representative audience: Post-stratification offers more statistically representative age and gender data for 34 countries globally, and individually against the 50 US states and Puerto Rico. 
  • Rapid weighting: Researchers who need data stratification have often done manual weighting to adjust their results. Post-stratification offers a single click to view the weighted data. 
  • Exporting and Analysis: If you want to view or manage post-stratified data outside of Pollfish, weighted data is included as an extra column in Excel and SPSS exports. 
  • Income stratification: When possible, post-stratification will include weighted data for respondents’ income for audiences in the United States and Canada. It is not required for respondents to provide this information so if the field is missing, post-stratification cannot be completed. 

Demographics weighted for Census data

When stratification is applied at the end of the survey, age and gender are weighted to reflect the census data of the region in which the survey was conducted. Age and gender are included in all 34 countries to which post-stratification is applicable. In the US, each state’s census data will be used automatically unless there is insufficient data for that state, in which case it will default to the general country’s population.

Income stratification is restricted to the US and Canada as the census data for income in the EU is unavailable. Income stratification is only available when a sufficient amount of data has been supplied by the respondents, as it is not a required field during profiling. If corresponding census data is unavailable for any field in the US, Canada, or the EU, stratification cannot be completed. 

How post-stratification accounts for younger audiences (ages 0-14)

The Child Online Privacy Protection Act (COPPA) limits the collection and use of personal information about children (defined as those under age 13) by operators of online services. As a COPPA compliant company, Pollfish does not target audiences younger than 14 years of age, however, Census data includes information from children at any age. To account for this, we used a linear weighted model to distribute the participation of audiences under 14 years old across all the other age groups in the census. 

Census data used in survey weighting

The United States Census data is available in every US state and is as recent as 2017. The information used comes directly from the American Community Survey (ACS), an ongoing survey conducted by the US Census Bureau. As the largest household survey administered by the Census Bureau, the data is continually collected and used by businesses in both the public and private sectors. It contains census data for all 50 US states, the District of Columbia, and Puerto Rico. 

The census data for the EU comes from Eurostat’s 2011 population and housing census survey. The survey is conducted decennially among the 28 countries belonging to the EU, as well as Iceland, Liechtenstein, Norway, and Switzerland.

Geographic regions that support post-stratification


Pollfish post-stratification of age and gender is available in all of the following countries:

Austria

Belgium

Bulgaria

Canada

Croatia

Cyprus

Czechia

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Iceland

Ireland

Italy

Japan

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

United Kingdom

United States

Weighted data for North America

In the United States, post-stratification can be applied to all 50 US states, the District of Columbia (Washington DC) and Puerto Rico. Because the weighted data is based upon the ACS by the US Census Bureau, US territories (American Samoa, Guam, the Northern Mariana Islands, and the US Virgin Islands) are not able to be stratified.

Income post-stratification is only available in the United States and Canada, as the census data for the EU doesn’t include income. Because income is not a mandatory field in initial respondent profiling, it cannot be stratified if the information provided by respondents regarding it is insufficient. It will be automatically included in post-stratification results for the US and Canada if the data is available.

Post-stratification of multiple countries

Post-stratification can be applied to surveys that field to multiple countries, so long as all of the countries have corresponding census data. The responses are collected, age and gender stratified to the census data representative of the respondent’s country, and the data of all countries is merged and presented with appropriate weighting applied for a complete dataset on the results page.

Tips for using Pollfish post-stratification

Fortunately, applying post-stratification is as simple as selecting the button “post-stratification” on the results page, but there are still a couple of considerations to keep in mind when using this exciting feature. 

When to use post-stratification vs quotas

Post-stratification is a powerful feature for researchers looking to ensure their raw data is representative of the general population. Using census data as a control, researchers are able to instantly weight their results by selecting “post-stratification” when the survey completes. Researchers might use this in a survey of a general population.

However, if a survey must meet a set percentage of participants from an age or gender group, setting quotas at the beginning of the survey is the way to go. Quotas may cause the survey to take a bit longer but will ensure that the distribution of respondents from each cohort is exact, rather than manipulating the data to match a percentage based on the results. Quotas would be a better fit for reaching a specific audience that isn’t representative of the general population, such as readers of a certain publication where the researcher knows the audience skews female. 

Quotas and custom age ranges do not affect the stratification algorithm, so it is possible to apply survey weighting to your results even if these targeting parameters have been applied. There is no added benefit to using these together, as they both are designed to adjust data for different reasons. 

Exporting post-stratified results

Weighted results can be exported in Excel and SPSS as another column added onto the regular export data. PDF export is currently unavailable. 

When results can be stratified 

Post-stratification is not viewable in real-time, it is only available once the survey is complete and all responses are collected. Once all results are in, they can be weighted instantly by selecting “post-stratification” on the left-hand side of the results dashboard. The stratified results will appear below the raw data. 


survey-household-income

Household Income Levels By Country

Household Income Mapping: Understanding Household Income Levels By Country

survey-household-income

Demographic questions are translated and tailored to each country and culture through multilingual surveys and other question differentiators. One of the key differentiators in each country is the income ranges used. To address this properly, Pollfish created an outline based on the appropriate census to show household income levels by country.

USA

Income LevelRange
Lower income IUnder $25,000
Lower income IIBetween $25,000 and $49,999
Middle income IBetween $50,000 and $74,999
Middle income IIBetween $75,000 and $99,999
High income IBetween $100,000 and $124,999
High income IIBetween $125,000 and $149,999
High income III$150,000 or more

Argentina

Income LevelRange
Lower income IMenos de $15,000
Lower income II$15,000 a $29,999
Middle income I$30,000 a $44,999
Middle income II$45,000 a $74,999
High income I$75,000 a $124,999
High income II$125.000 a $199,999
High income III$200.000 o más

Australia

Income LevelRange
Lower income IUnder AU$15 000
Lower income IIBetween AU$15 000 and AU$29 999
Middle income IBetween AU$30 000 and AU$44 999
Middle income IIBetween AU$45 000 and AU$74 999
High income IBetween AU$75 000 and AU$124 999
High income IIBetween AU$125 000 and AU$199 999
High income IIIAU$200 000 or more

Azerbaijan

Income LevelRange
Lower income I25500₼-dan az
Lower income II25499₼ və 59499₼ arasında
Middle income I59500₼ və 118999₼ arasında
Middle income II119000₼ və 178499₼ arasında
High income I178500₼ və 237999₼ arasında
High income II238000₼ və 297499₼ arasında
High income III297500₼ və ya daha çox

Bangladesh

Income LevelRange
Lower income I৳1,275,000-এর কম
Lower income II৳1,275,000 এবং ৳15,999,999-এর মধ্যে
Middle income I৳16,000,000 এবং ৳32,999,999-এর মধ্যে
Middle income II৳33,000,000 এবং ৳49,999,999-এর মধ্যে
High income I৳50,000,000এবং ৳67,999,999-এর মধ্যে
High income II৳68,000,000 এবং ৳84,999,999-এর মধ্যে
High income III৳85,100,000 বা তার অধিক

Belgium

Income LevelRange
Lower income IMoins de 22.000€
Lower income IIEntre 22.000€ et 44.000€
Middle income IEntre 44.000€ et 65.999€
Middle income IIEntre 66.000€ et 87.999€
High income IEntre 88.000€ et 109.999€
High income IIEntre 110.000€ et 131.999€
High income III200 000 € et plus

Brazil

Income LevelRange
Lower income IAbaixo de R$5000
Lower income IIR$5.001 a R$10.000
Middle income IR$10.001 a R$20.000
Middle income IIR$20.001 a R$40.000
High income IR$40.001 a R$50.000
High income IIR$50.001 a R$60.000
High income IIIR$60.001 ou mais

Bulgaria

Lower income IПод 15.000
Lower income IIМежду 15.000 и 29.999лв
Middle income IМежду 30.000 и 44.999 лв
Middle income IIМежду 45.000 и 74,999 лв
High income IМежду 75.000 и 124.999 лв
High income IIМежду 125.000 и 199.999 лв
High income III200.000 лв или повече

Canada

Income LevelRange
Lower income IUnder C$25 000
Lower income IIBetween C$25 000 and C$49 999
Middle income IBetween C$50 000 and C$74 999
Middle income IIBetween C$75 000 and C$99 999
High income IBetween C$100 000 and C$159 999
High income IIBetween C$160 000 and C$199 999
High income IIIC$200 000 or more

Chile

Income LevelRange
Lower income I<4.000.000 CLP$
Lower income II4.000.000 - 12.000.000 CLP$
Middle income I12.000.000 - 20.000.000 CLP$
Middle income II20.000.000 - 30.000.000 CLP$
High income I30.000.000 - 48.000.000 CLP$
High income II48.000.000 - 80.000.000 CLP$
High income III>80.000.000 CLP$

China

Income LevelRange
Lower income I10,000¥ 以下
Lower income II介於 10,000 到 24,999¥ 元之間
Middle income I介於 25,000 到 39,999¥ 元之間
Middle income II介於 40,000 到 59,999¥ 元之間
High income I介於 60,000 到 89,999¥ 元之間
High income II介於 90,000 到 149,999¥ 元之間
High income III150,000¥ 元以上

Columbia

Income LevelRange
Lower income I<11.500.000 COP$
Lower income II11.500.000 - 35.000.000 COP$
Middle income I35.000.000 - 70.000.000 COP$
Middle income II70.000.000 - 95.000.000 COP$
High income I95.000.000 - 135.000.000 COP$
High income II135.000.000 - 230.000.000 COP$
High income III>230.000.000 COP$

Czech Republic

Income LevelRange
Lower income IPod Kč 25,000
Lower income IIMezi Kč 25,000 a Kč 49,999
Middle income IMezi Kč 50,000 a Kč 74,999
Middle income IIMezi Kč 75,000 a Kč 99,999
High income IMezi Kč 100,000 a Kč 124,999
High income IIMezi Kč 125,000 a Kč 149,999
High income IIIKč 150,000 nebo více

Denmark

Income LevelRange
Lower income IUnder 160.000 kr
Lower income IIMellem 160.000 kr og 320.000 kr
Middle income IMellem 320.000 kr og 499.999 kr
Middle income IIMellem 499.000 kr og 649.999 kr
High income IMellem 650.000 kr og 799.999 kr
High income IIMellem 800.000 kr og 949.999 kr
High income III950.000 kr eller mere

Ecuador

Income LevelRange
Lower income I$5,000
Lower income II$5,001-15,000
Middle income I$15,001-22,000
Middle income II$22,001-35,000
High income I$35,001-55,000
High income II$55,001-100,000
High income III>$100,000

Egypt

Income LevelRange
Lower income Iأقل من 12.000 ج.م
Lower income IIمن 12.000 الى 19.999 ج م
Middle income Iمن 20.000 الى 29.999 ج م
Middle income IIمن 30.000 الى 39.999 ج م
High income Iمن 40.000 الى 54.999 ج م
High income IIمن 55.000 الى 72.000 ج م
High income IIIأكثر من 72.000 ج.م

Estonia

Income LevelRange
Lower income I840000 € või rohkemAlla 14.400 €
Lower income II14.400 - 19.999 €
Middle income I20.000 - 29.999 €
Middle income II30.000 - 49.999 €
High income I50.000 - 64.999 €
High income II65.000 - 84.000 €
High income III84.000 € või rohkem

Finland

Income LevelRange
Lower income I200 000 € or moreAlle €22 000
Lower income II€22 000 ja €44 000 välillä
Middle income I€44 000 ja €66 000 välillä
Middle income II€66 000 ja €88 000 välillä
High income I€88 000 ja €110 000 välillä
High income II€110 000 ja €132 000 välillä
High income IIIyli €132 000

France

Income LevelRange
Lower income IMoins de 22.000€
Lower income IIEntre 22.000€ et 44.000€
Middle income IEntre 44.000€ et 65.999€
Middle income IIEntre 66.000€ et 87.999€
High income IEntre 88.000€ et 109.999€
High income IIEntre 110.000€ et 132.000€
High income III200.000 € et plus

Germany

Income LevelRange
Lower income IUnter €22.000
Lower income IIZwischen €22.000 und €44.000
Middle income IZwischen €44.000 und €65.999
Middle income IIZwischen €66.000 und €87.999
High income IZwischen €88.000 und €109.999
High income IIZwischen €110.000 und €131.999
High income IIImehr als €132.000

Georgia

Income LevelRange
Lower income I47,500 ამერიკულ დოლარამდე
Lower income II47,500-დან 126,199 ამერიკულ დოლარამდე
Middle income I126,200-დან 252,399 ამერიკულ დოლარამდე
Middle income II252,400-დან 378,599 ამერიკულ დოლარამდე
High income I378,600-დან 504,799 ამერიკულ დოლარამდე
High income II504,800-დან 630,999 ამერიკულ დოლარამდე
High income III631,000 ამერიკულ დოლარზე მეტი

Greece

Income LevelRange
Lower income IΛιγότερο από €15.000
Lower income II€15.000 έως €29.999
Middle income I€30.000 έως €44.999
Middle income II€45.000 έως €74.999
High income I€75.000 έως €124.999
High income II€125.000 έως €199.999
High income III€200.000 και περισσότερο

Hungary

Income LevelRange
Lower income I600 000 Ft vagy kevesebb
Lower income II600 000 – 1 439 999 Ft
Middle income I1 440 000 – 2 039 999 Ft
Middle income II2 040 000 – 2 999 999 Ft
High income I3 000 000 – 4 199 999 Ft
High income II4 200 000 – 5 999 999 Ft
High income III6 000 000 Ft felett

India

Income LevelRange
Lower income IUnder 50,000 Rupees
Lower income II50,000 Rupees to 149,999 Rupees
Middle income I150,000 Rupees to 199,999 Rupees
Middle income II200,000 Rupees to 349,999 Rupees
High income I350,000 Rupees to 499,999 Rupees
High income II500,000 Rupees to 699,999 Rupees
High income III700,000 Rupees or more

Indonesia

Income LevelRange
Lower income IKurang dari Rp 370.533.000
Lower income IIAntara Rp 370.533.000 dan Rp 741.032.000
Middle income IAntara Rp 741.032.000 dan Rp 1,111,647,000
Middle income IIAntara Rp 1,111,647,000 dan Rp 1,482,436,000
High income IAntara Rp 1,482,436,000 dan Rp 1,853,034,400
High income IIAntara Rp 1,853,034,400 dan Rp 2,222,960,200
High income IIIRp 2,222,960,200 ke atas

Ireland

Income LevelRange
Lower income ILess than €15,000
Lower income II€15,000 to €29,999
Middle income I€30,000 to €44,999
Middle income II€45,000 to €74,999
High income I€75,000 to €124,999
High income II€125,000 to €199,999
High income III€200,000 and above

Israel

Income LevelRange
Lower income Iמתחת ל-54,999₪
Lower income IIבין 55,000₪ ל- 499,999₪
Middle income Iבין 500,000₪ ל- 999,999₪
Middle income IIבין 1,000,000₪ ל- 1,999,999₪
High income Iבין 2,000,000₪ ל- 2,499,999₪
High income IIבין 2,500,000₪ ל- 2,999,999₪
High income III3,000,000₪ או מעל

Italy

Income LevelRange
Lower income IMeno di €22,000
Lower income IIFra €22,000 e €43,999
Middle income IFra €44,000 e €65,999
Middle income IIFra €66,000 e €87,999
High income IFra €88,000 e €109,999
High income IIFra €110,000 e €131,999
High income III€132,000 e oltre

Japan

Income LevelRange
Lower income I280万円未満
Lower income II280万~558万円未満
Middle income I558万円~836万円未満
Middle income II836万円~1115万円未満
High income I1115万円~1394万円未満
High income II1394万円~1673万円未満
High income III1673万円以上

Kenya

Income LevelRange
Lower income IUnder 200000 KES
Lower income II200000 KES-500000 KES
Middle income I500001 KES-800000 KES
Middle income II800001 KES-2000000 KES
High income I20000001 KES-4000000 KES
High income II4000001 KES-6000000 KES
High income III6000001 KES or more

Korea

Income LevelRange
Lower income I₩190,000,000 미만
Lower income II₩190,000,000 ~ ₩349,999,999
Middle income I₩349,999,999 ~ ₩499,999,999
Middle income II₩500,000,000 ~ ₩649,999,999
High income I₩650,000,000 ~ ₩899,999,999
High income II₩900,000,000 ~ ₩1,120,000,000
High income III₩1,120,000,000 以上

Latvia

Income LevelRange
Lower income IZem €12,000
Lower income II€12,000 - €16,999
Middle income I€17,000 - €24,999
Middle income II€25,000 - €44,999
High income I€45,000 - €69,999
High income II€70,000 - €99,999
High income III€100,000 vai vairāk

Lithuania

Income LevelRange
Lower income I< 3 600 €
Lower income IITarp 3 600 € ir 4 999 €
Middle income ITarp 5 000 € ir 9 999 €
Middle income IITarp 10 000 € ir 14 999 €
High income ITarp 15 000 € ir 19 999 €
High income IITarp 20 000 € ir 23 999 €
High income III24 000 € ar daugiau

Malaysia

Income LevelRange
Lower income IMYR 0 - 15,000
Lower income IIMYR 15,000 - MYR 29,999
Middle income IMYR 30,000 - MYR 44,999
Middle income IIMYR 45,000 - MYR 74,999
High income IMYR 75,000 - MYR 124,999
High income IIMYR 125,000 - MYR 199,999
High income IIIMYR 200,000 +

Mexico

Income LevelRange
Lower income I0 -180,000 Pesos
Lower income II180,000 - 359,999 Pesos
Middle income I360,000 – 539,999 Pesos
Middle income II540,000 - 899,999 Pesos
High income I900,000 - 1,499,999 Pesos
High income II1,500,000 - 2,399,999 Pesos
High income III2,400,000+ Pesos

Netherlands

Income LevelRange
Lower income Iminder dan €12 499
Lower income IITussen 22 000€ en 43 500€
Middle income ITussen 43 500€ en 65 500€
Middle income IITussen 65 500€ en 87 500€
High income ITussen 87 500€ en 109 000€
High income IITussen 109 000€ en 131 000€
High income III131 000€ of meer

Nigeria

Income LevelRange
Lower income IUnder 500000 NGN
Lower income II500001 NGN-3000000 NGN
Middle income I3000001 NGN-12000000 NGN
Middle income II12000001 NGN-28000000 NGN
High income I28000001 NGN-40000000 NGN
High income II40000001 NGN-50000000 NGN
High income III50000001 or more

Norway

Income LevelRange
Lower income IMindre enn 200 000 NOK
Lower income II200 000 – 299 999 NOK
Middle income I300 000 - 549 999 NOK
Middle income II550 000 - 799 999 NOK
High income I800 000 - 999 999 NOK
High income II1 000 000 - 1 199 999 NOK
High income IIIMer enn 1 200 000 NOK

Pakistan (Pashto)

Income LevelRange
Lower income Iله Rs 144 0000 څخه لږ
Lower income IIد Rs 1 444 000 او Rs 4 499 999 ترمنځ
Middle income Iد Rs 5 500 000 او Rs 9 999 999 ترمنځ
Middle income IIد Rs 10 000 000 او Rs 14 999 999 ترمنځ
High income Iد Rs 15000000 او Rs 19999999 ترمنځ
High income IIد Rs 20 000 000 او Rs 23 999 999 ترمنځ
High income IIIله Rs 24 000 000 څخه لوړ

Pakistan (Punjabi)

Income LevelRange
Lower income I1 440 000 Rs ਤੋਂ ਘੱਟ
Lower income II1 440 000 Rs ਤੋਂ 4 499 999 Rs ਵਿਚਕਾਰ
Middle income I5 500 000 Rs 9 999 999 Rs ਵਿਚਕਾਰ
Middle income II10 000 000 Rs ਤੋਂ 14 999 999 Rs ਵਿਚਕਾਰ
High income I15 000 000 Rs ਤੋਂ 19 999 999 Rs ਵਿਚਕਾਰ
High income II20 000 000 Rs ਤੋਂ 23 999 999 Rs ਵਿਚਕਾਰ
High income III24 000 000 Rs ਜਾਂ ਇਸ ਤੋਂ ਵੱਧ

Persia

Income LevelRange
Lower income Iکمتر از ₪55,000
Lower income IIبین ₪55,000 و ₪999,999
Middle income Iبین ₪1,000,000 و ₪1,499,999
Middle income IIبین ₪1,500,000 و ₪1,999,999
High income Iبین ₪2,000,000 و ₪2,499,999
High income IIبین ₪2,500,000 و ₪2,999,999
High income III3,000,00₪ یا بیشتر

Peru

Income LevelRange
Lower income I<20.000 PEN
Lower income II20.000 - 60.000 PEN
Middle income I60.000 - 90.000 PEN
Middle income II90.000 - 145.000 PEN
High income I145.000 - 225.000 PEN
High income II225.000 - 400.000
High income III>400.000 PΕΝ

Philippines

Income LevelRange
Lower income IMababa sa PHP 150,000
Lower income IISa pagitan ng PHP 150,000 at PHP 299,999
Middle income ISa pagitan ng PHP 300,000 at PHP 449,999
Middle income IISa pagitan ng PHP 450,000 at PHP 749,999
High income ISa pagitan ng PHP 750,000 at 1,249,999
High income IISa pagitan ng PHP 1,250,000 at PHP 1,999,999
High income IIIPHP 2,000,000 o higit pa

Poland

Income LevelRange
Lower income I0 - 12000 PLN
Lower income II12001 - 24000 PLN
Middle income I24001 - 48000 PLN
Middle income II48001 - 72000 PLN
High income I72001 - 96000 PLN
High income II96001 - 120000 PLN
High income III120001 +Portugal

Portugal

Income LevelRange
Lower income IInferior a 20.000 €
Lower income IIEntre 20.000 € 39.999 €
Middle income IEntre 40.000 € 64.999 €
Middle income IIEntre 65.000 € 84.999 €
High income IEntre 85.000 € 104.999 €
High income IIEntre 105.000 € 124.999 €
High income III125 000 € ou mais

Romania

Income LevelRange
Lower income ISub 101.995 RON
Lower income IIÎntre 101.995 RON și 203.986 RON
Middle income IÎntre 203.990 RON și 305.981 RON
Middle income IIÎntre 305.985 RON și 407.976 RON
High income IÎntre 407.980 RON și 509.971 RON
High income IIÎntre 509.975 RON și 611.966 RON
High income IIIPeste 611.970 RON

Russia

Income LevelRange
Lower income IДо 1.700.000 рублей
Lower income IIМежду 1.700.000 и 3.999.999 рублей
Middle income IМежду 4.000.000 и 5.099.999 рублей
Middle income IIМежду 5.100.000 и 6.799.999 рублей
High income IМежду 6.800.000 и 8.499.999 рублей
High income IIМежду 8.500.000 и 10.199.999 рублей
High income IIIОт 10.200.000 рублей и более

Saudi Arabia

Income LevelRange
Lower income Iأقل من 36،000 ريال سعودي
Lower income IIبين 36،000 ريال سعودي و 83،999 ريال سعودي
Middle income Iبين 84،000 ريال سعودي و 119،999 ريال سعودي
Middle income IIبين 120،000 ريال سعودي و 179،999 ريال سعودي
High income Iبين 180،000 ريال سعودي و 239،999 ريال سعودي
High income IIبين 240،000 ريال سعودي و 299،999 ريال سعودي
High income III300،000 ريال سعودي أو أكثر

Serbia

Income LevelRange
Lower income IИспод 2.500.000 RSD
Lower income IIИзмеђу 2.500.000 RSD и 5.000.000 RSD
Middle income IИзмеђу 5.000.000 RSD и 7.500.000 RSD
Middle income IIИзмеђу 7.500.000 RSD и 10.000.000 RSD
High income IИзмеђу 10.000.000 RSD и 12.500.000 RSD
High income IIИзмеђу 12.500.000 RSD и 15.000.000 RSD
High income III15.000.000 RSD или више

Singapore

Income LevelRange
Lower income ILess than S$15,000
Lower income IIS$15,000 to S$29,999
Middle income IS$30,000 to S$44,999
Middle income IIS$45,000 to S$74,999
High income IS$75,000 to S$124,999
High income IIS$125,000 to S$199,999
High income IIIS$200,000 and above

Slovakia

Income LevelRange
Lower income IMenej ako 12 000€
Lower income IIMedzi 12 000€ a 21 999€
Middle income IMedzi 22 000€ a 51 999 €
Middle income IIMedzi 52 000€ a 71 999€
High income IMedzi 72 000€ a 91 999€
High income IIMedzi 92 000€ a 120 000€
High income III120 000€ alebo viac

Spain

Income LevelRange
Lower income IMenos de 22.000€
Lower income IIEntre 22.000 € y 44.000€
Middle income IEntre 44.000€ y 65.999€
Middle income IIEntre 66.000€ y 87.999€
High income IEntre 88.000€ y 109.999€
High income IIEntre 110.000€ y 131.999€
High income III132.000€ o más

South Africa

Income LevelRange
Lower income ILess than R150,000
Lower income IIR150,000 to R299,999
Middle income IR300,000 to R449,999
Middle income IIR450,000 to R749,999
High income IR750,000 to R1,249,999
High income IIR1,250 000 to R1,999,999
High income IIIR2,000,000 and above

Sweden

Income LevelRange
Lower income IUnder 225.000 SEK
Lower income IIMellan 225.000 och 450.000 SEK
Middle income IMellan 450.000 och 675.000 SEK
Middle income IIMellan 675.000 och 900.400 SEK
High income IMellan 900.400 och 1,125.000 SEK
High income IIMellan 1,125.000 och 1,350.000 SEK
High income III1,350.000 SEK eller mer

Switzerland

Income LevelRange
Lower income IMoins de 40 000 CHF
Lower income IIEntre 40 000 et 49 999 CHF
Middle income IEntre 50 000 et 69 999 CHF
Middle income IIEntre 70 000 et 99 999 CHF
High income IEntre 100 000 et 129 999 CHF
High income IIEntre 130 000 et 249 999 CHF
High income III250 000 CHF ou plus

Taiwan

Income LevelRange
Lower income INT$ 500000 以下
Lower income IINT$500001 to NT$899999
Middle income INT$900000 to NT$1299999
Middle income IINT$1300000 to NT$1649999
High income INT$1650000 to NT$1999999
High income IINT$2000000 to NT$4999999
High income IIINT$5000000 以上

Thailand

Income LevelRange
Lower income I239,999 บาท หรือต่ำกว่า
Lower income IIระหว่าง 240,000 ถึง 479,999 บาท
Middle income Iระหว่าง 480,000 ถึง 719,999 บาท
Middle income IIระหว่าง 720,000 ถึง 959,999 บาท
High income Iระหว่าง 960,000 ถึง 1,199,999 บาท
High income IIระหว่าง 1,200,000 ถึง 1,799,999 บาท
High income III1,800,000 บาท ขึ้นไป

Turkey

Income LevelRange
Lower income I25.000₺ altı
Lower income II25.000₺ ile 49.999₺ arası
Middle income I50.000₺ ile 74.999₺ arası
Middle income II75.000₺ ile 99,999₺ arası
High income I100.000₺ ile 124.999₺ arası
High income II125.000₺ ile 149.999₺ arası
High income III150.000₺ ve üstü

Ukraine

Income LevelRange
Lower income IНижче ніж ₴120 000
Lower income IIМіж ₴120 000 та ₴199 999
Middle income IМіж ₴200 000 та ₴499 999
Middle income IIМіж ₴500 000 та ₴999 999
High income IМіж ₴1 000 000 та ₴2 999 999
High income IIМіж ₴3 000 000 та ₴3 599 999
High income III₴3600000 та більше

United Kingdom

Income LevelRange
Lower income IUnder £15 000
Lower income IIBetween £15 000 and £29 999
Middle income IBetween £30 000 and £44 999
Middle income IIBetween £45 000 and £74 999
High income IBetween £75 000 and £124 999
High income IIBetween £125 000 and £199 999
High income III£200 000 or more

United Arab Emirates

Income LevelRange
Lower income Iأقل من 25,000 دولار أمريكي
Lower income IIبين 25,000 و 49,999 دولار أمريكي
Middle income Iبين 50,000 و 74,999 دولار أمريكي
Middle income IIبين 75,000 و 99,999 دولار أمريكي
High income Iبين 100,000 و 124,999 دولار أمريكي
High income IIبين 125,000 و 149,999 دولار أمريكي
High income III150,000 دولار أمريكي أو أكثر

Uzbekistan

Income LevelRange
Lower income I$25,000 dan kam
Lower income II$50,000 va $74,999 oʻrtasida
Middle income I$50,000 va $74,999 oʻrtasida
Middle income II$75,000 va $99,999 oʻrtasida
High income I$100,000 oʻrtasida va $124,999
High income II$125,000 va $149,999 oʻrtasida
High income III$150,000 yoki undan koʻproq

Vietnam

Income LevelRange
Lower income Iít hơn 26 triệu đồng
Lower income IItừ 26 triệu đồng đến ít hơn 34 triệu đồng
Middle income Itừ 34 triệu đồng đến ít hơn 52 triệu đồng
Middle income IItừ 52 triệu đồng đến ít hơn 104 triệu đồng
High income Itừ 104 triệu đồng đến ít hơn 207 triệu đồng
High income IIừ 207 triệu đồng đến ít hơn 462 triệu đồng
High income III462 triệu đồng/năm hoặc nhiều hơn

Zambia

Income LevelRange
Lower income IUnder ZMW 100,000
Lower income IIBetween ZMW 100,000 and ZMW 199,999
Middle income IBetween ZMW 200,000 and ZMW 349,999
Middle income IIBetween ZMW 350,000 and ZMW 499,999
High income IBetween ZMW 500,000 and ZMW 749,999
High income IIBetween ZMW 750,000 and ZMW 999,999
High income IIIZMW 1,000,000 or more

For more information about Pollfish, or to get more detailed info about your next survey, contact the Pollfish customer experience team today!


integrate-bigquery-pollfish

How to use BigQuery with Pollfish data

How to use BigQuery with Pollfish data

Pollfish’s massive audience means a potentially massive amount of data to be analyzed. For clients running higher-volume surveys, our Elite plan often works best, and now it includes the ability to integrate Pollfish data directly with Google’s BigQuery database for easier, faster data analysis. 

integrate-bigquery-pollfish

 

What is BigQuery?

Bigquery is Google’s answer to cloud-based data storage. It’s especially beneficial to those looking to segment and analyze large quantities of data rapidly. 

The “serverless” model saves on set-up costs associated with complete server systems as well as offers high-speed updates and more opportunities to integrate with existing BI tools. BigQuery also uses a columnar storage design that makes it easy to run SQL queries with their AI optimizing the datasets in nearly real-time.

There’s no question that this is a massive aid to researchers working with high volume datasets who can’t risk their information becoming outdated in the time that it takes to process it properly. 

Benefits of integrating BigQuery with Pollfish

BigQuery is where researchers can store, segment, and analyze their data from anywhere, but where they pull that information from is a different story. The tool makes this easy by offering the ability to integrate with data collection and analytics tools like Tableau, Looker, Data Studio, and most recently— Pollfish! 

The Pollfish <> BigQuery integration allows us to push all existing and future survey data from your Pollfish account to your Google BigQuery database in real-time, including the survey demographics, questionnaire content, respondent profiles, and actual responses. 

The implementation includes a ready-to-use query view that can be instantly applied to easily view and segment your Pollfish data. 

What this means is that our Elite clients who use BigQuery can connect their Pollfish data directly to their database. 

How to connect BigQuery and Pollfish

Please note that you must have a billing account with BigQuery and be on an Elite plan with Pollfish in order to integrate. Click here to visit BigQuery pricing.

      1. Begin by logging into your Google Cloud Platform account, or creating one if you do not have one yet.
      2. Go to “Console” and create or select the project that you want to use.bigquery-pollfish-project-id
      3. From the left navigation pane, select APIs & Services—> Credential
      4. Once the Credentials page is displayed, select the Create credentials tab and choose Service Account Key from the listed options.select-service-account
      5. Add a name for the service account. In our example, the account is “pollfish-bigdata-exporter.”
      6. Assign the role BigQuery—>BigQuery Data Owner to the account.
      7. Click “Create” and the service account file will be created and downloaded to your computer.bigquery-assign-data-owner
      8. For the last step, log into Pollfish in order to set up the integration.
          • Go to MyAccount-> Integrations
          • Upload the service account file (JSON) that you downloaded from your account in Google Cloud Platform in step 7.
          • Enter a Dataset Name (allowed characters are letters, numbers, and underscores.)
          • Select if you want to export all historical data from all your surveys or the data from new surveys only.

bigquery-add-json

Keep in mind that once you configure the integration you cannot edit it. However, you are able to delete it and create a new one from scratch if you need to make changes.

How to use Pollfish data in BigQuery

When your Pollfish surveys are exported, they will appear in seven BigQuery views: question, question_answer, respondent, result, result_scorepoint, scorepoint, and survey. Each view describes an element of the survey and the collected responses. 

Note that these are de-duplicated views of the original tables that hold the data. They are shown with the same table names but start with an underscore. Do not use the tables as the tables may contain duplicates. Only use the views for your queries.

In addition, the data is generated in a single view (survey_view) showing a flat representation of the complete dataset. You may see the query that creates this view using the BigQuery UI, which may help you create your own queries in the tool of your preference, such as Tableau, Metabase, or others. 

Below is a diagram showing the relationship between the entities of the exported database.

sql-table

Pollfish<>BigQuery Integration FAQs

Some of the most frequently asked questions about setting up, troubleshooting, and integrating BigQuery with your Pollfish account can be found here. If you have additional questions or need assistance, feel free to reach out to support for more guidance.

  • What will happen when I activate the BigQuery Sync?
Once the sync is activated, all surveys that start from the point onwards will be exported to BigQuery.
  • Can I get all my past surveys in BigQuery?
When you activate BigQuery, you'll have the option to export all of your finished surveys up until that date. From that point forward, your future surveys will be exported to BigQuery.
  • Can I export a specific survey?
If you want to export a specific survey, support is happy to help. Reach out via chat to request assistance to export a specific survey.
  • What will happen if a survey is exported more than once?
If a survey is exported more than once, it will overwrite the previous survey data.
  • Can I see partial results of a survey currently in progress?
You can see partial results of a survey in progress if it began after you activated BigQuery on your account and the survey has not yet completed. If the survey was started before activation, partial results will not be visible.
  • I can't see the results of my survey in BigQuery.
If you can't see the results of your survey in BigQuery, verify that the survey started after the activation time. If you can't see the results of an old survey, check that you have activated the option to receive all historical data.
  • How are surveys stored in BigQuery?
All surveys reside on the seven tables, explained above in the detailed documentation. The tables constitute a relation structure to avoid data duplication and share the same name as the views in BigQuery.
  • Where can I find all my surveys in BigQuery?
When you activate BigQuery, your service ID will be configured. All surveys are then stored under your service id.
  • What if I want to change my BigQuery service ID?
You are able to change your BigQuery service ID, although we don't recommend this. If you want to change your BigQuery service ID you will need to reactivate the BigQuery sync in Pollfish. The data will be configured as part of the new activation/reconfiguration to your new service ID.
  • Do I need to enable billing in BigQuery?
Yes, you need to enable billing in BigQuery. You won't be charged until you have reached a volume of data that is specified on the BigQuery configuration.

How do I get BigQuery on my Pollfish plan?

Pollfish only offers the BigQuery integration on Elite plan. Elite clients enjoy this feature at no additional cost, as well as a variety of other benefits tailored to high-volume client needs, such as additional seats for team members, lower CPIs, and dedicated account management. 

To learn more about Pollfish service plans, visit our pricing page to compare options and choose the right fit for you. To upgrade your account to an Elite plan, contact sales@pollfish.com


branching-skip-logic

How to apply advanced skip logic with Pollfish (Video)

How to apply advanced skip logic with Pollfish

Advanced skip logic is a powerful feature that allows researchers to add layers to their questionnaire and go more in-depth with respondents who are the best fit for those questions.

branching-skip-logic

New updates to advanced skip logic mean that instead of skipping a question or two, respondents can be directed towards a completely different sequence of questions within the same survey.

Standard questionnaire sequence

Before starting on skip logic, it's important to understand how it differs from a standard questionnaire. In a standard questionnaire, the respondent will complete all the questions asked in the order in which they are presented. If skip logic isn’t enabled, respondents will go through the regular sequence.

survey-questions-standard

Skip Logic Sequence

Skip logic sequencing involves “branching”, which allows you to channel respondents towards different questions based on the responses they have already given. For example, if a respondent says that they have completed an action, you can allow them to skip a question that asks them to explain why they didn’t complete it.

We’ve recently augmented our skip logic, so it now features more advanced capabilities.

example-skip-logic

Advanced Skip Logic Sequence

Much like a standard skip logic sequence, advanced skip logic channels respondents into different questionnaire sequences based upon the answers they have already given. However, advanced skip logic offers multiple layers of branching to create a series of question paths that offer more in-depth data for researchers.

That is to say that with advanced skip logic, the system will automate respondents to jump onto a specific question based on their answer or answers (if it’s multiple-selection). The advanced skip logic iteration can be used on any question type.

As such, respondents will only be presented with questions according to what they’ve already selected, so as to  not receive every question in the questionnaire or necessarily be aware of the complexities of the survey. Instead, they will only see the questions most relevant to them.

A question path is the sequence of questions a single respondent will take in a survey.

Advanced skip logic might look a bit intimidating, but is one of the most specialized and valuable features on the Pollfish platform.

Applying advanced skip logic on Pollfish

Applied logic involves the previous questions and answers used in the survey.  You can also put combined logic into action, using any answer the respondent had already answered. 

On the Pollfish platform, you can create this sequence yourself in your questionnaire builder. Log into your account and create or select the survey you wish to apply logic to.

When you’re ready to add your questions, you’ll see the ‘branching’ icon on the left that lets you toggle between your standard questionnaire and skip logic views. From there you can select which question the respondent will skip to based on their responses.

In skip logic view, you can add “rules” to questions on the left and preview the logic path on the right. Rules follow if/then logic, meaning that if one thing is chosen, another thing will occur. For example, IF a respondent chooses that they are “employed and working remotely”, THEN they will be fast-tracked to Question 6.

Respondents are directed towards different, more relevant question sequences based upon the answers they have given.

Like all surveys, it’s best to keep your research goals in mind when creating your questionnaire and to start in a document where you can easily edit your questions. Although you can always edit and reorder them in Pollfish, particularly large or complicated surveys (such as those using multi-layered skip logic) can be easier to visualize on paper first.

Max Questionnaire Path

With advanced skip logic applied, surveys can become quite long on the backend, but respondents won’t be presented with every question. In mobile surveys, long questionnaires are at risk of low completion rates due to boredom and frustration, so we limit the number of questions a single respondent can be presented with.

The Max Questionnaire path is the maximum number of questions a respondent could possibly be presented with if they were to choose all of the possible variants in a series of questions. As a mobile-first survey tool, we uphold the respondent experience by allowing no more than 50 questions in the Max Questionnaire path.

Advanced skip logic is now available on all question types, including for ranking and matrix questions. It cannot be applied when grouping and randomization is enabled.

If you still have questions, check out our video to get a walkthrough of this great feature, or if you have additional questions about using or implementing advanced skip logic, our 24/7 support team is always here to help out.


How to use Pollfish screening questions like a pro

How to use Pollfish screening questions like a pro

The best way to learn about Pollfish is straight from the pros of the Pollfish customer experience team—a team of real people available 24/7 to help clients get the most out of the platform. 

Pollfish expert Jim Theodoropoulos answers some common questions about how to best use Pollfish screening questions for surveys. Check out his expertise in the interview below, and get tips for high-quality audience targeting.

Tell us a little about yourself.

I’ve been with Pollfish for around 2.5 years. The platform is very alive, every day is different. I’ve learned a lot since my first year—the way I communicate with the clients, the things I’ve learned have changed a lot. Now I know what kinds of problems they may have and I can anticipate those to avoid future problems. 

What are some things to keep in mind when creating a screening question in general?

You should formulate screening questions for surveys by thinking about the words you will choose because, in a way, you’re playing with people’s minds. Consider how people will read and receive your content within the screening question. For example, people are biased towards a positive response, so “yes or no” answer options are not a good structure. It’s best to frame the question in a way where it is not clear what the “correct” response should be.

It’s really important to spend time setting it up correctly because, you know, this is your data. Even experienced researchers struggle with screening question design. They don’t realize that the design and the structure of the screening questions are like 80% of their survey’s performance. 

What’s the first thing people should know about building a screening question on Pollfish? Is that different from other platforms?

The first step in Pollfish is to set up demographic targeting. The role of the screening question is to target even further at a more granular level, so it works in conjunction with Pollfish targeting, not instead of it. It’s very important to design it so that it works together to narrow in on the audience. 

For example, if you wanted to target mothers who are also runners, you need to first select the female gender and the “number of children” filter to ensure that you’re targeting mothers. This builds a qualified audience to ask a behavioral question about running. Use the screening question to ask about exercise habits and ensure that the mothers are runners. 

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Set up targeting first, then use screening questions to narrow your audience.

Many researchers are used to the traditional providers, so I don’t think they realize that they need to design their demographic targeting first to first get the best broad audience possible, then from there they can screen further.

What are some misuses or mistakes you’ve seen with screening questions? What happened?

A common mistake is when people try to do all of the targeting through the screening question, without using the filters. This sends the surveys to everyone, so there will be low incidence rates and a lot of data that isn’t usable.

Another common mistake is when people use a multiple-selection screening question and do not realize that if they let respondents select other choices that they will be screened in as well. They sometimes think that the multiple-selection is multiple users selecting an answer and not a user selecting multiple answers.

Wouldn’t a good screening question end up saving researchers money in the long run?

Yes. Some researchers might think that they are saving money by not using them because the screening questions cost a little more, but they will actually cost more if they don’t set them up properly. There will be no value in their collected data if they aren’t reaching the right audience.

For example, if you’re distributing a survey asking people about cars and you’re distributing it to people who don’t drive, there’s no value in that data and it’s not a good use of money because you’re paying for responses that you can’t use. 

What do you think confuses people the most about screening question creation?

Letting the wrong people enter the survey, but also what I mentioned earlier—the yes or no screening question—many people think that the platform can detect when a respondent has lied on an answer. Our fraud prevention can remove patterns and many other behaviors, but it is best to write the answers in an unbiased way to make extra sure. This is why screening questions should contain answers that are ambiguous about what we would like the respondent to choose. 

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Presenting a list of answer options where it is unclear which will be allowed into the survey leads to less bias in responses.

Do screening questions encourage more people to take surveys? 

Not really. Screening questions focus on increasing the quality of the audience entering the survey, not the number of surveys they complete. It narrows targeting on who receives the questionnaire at the beginning.

What should people do with the “incidence rate” part of a screening question?

If a client knows the incidence rate of the screening question, then they should input it during this step. If they don’t know it, that’s not an issue. Many people do not know their screening question IR. It’s dependent on their experience researching the topic. For example, if you know that a medical condition is related to a specific percentage of people, like 2% of the US general population, then you can add the IR there. This feature helps us with a more accurate calculation of how long the survey will take, but is not required to use and won’t harm the data if the client doesn’t know it.

What question types are available for screening questions? Is one better than another?

Single and multiple-choice selection are the only two kinds available on Pollfish. One is not better than the other, they’re just better for different scenarios. For example, if you want to allow people familiar with only your brand to enter a survey, single-selection is best. If you want to include respondents who are familiar with your brand and several competitors, multiple-selection can allow that.

Is there a way to do any branching with the screening questions?

Not yet, but in general, every survey should be sent to a relevant audience. So if you have two different audiences, then you need to divide your survey instead of using branching and directing them to different questions.

Sometimes people try to do too many things at once with one survey and it creates confusion or issues segmenting at the end. It’s better to create more surveys that are clear than to force everything into one.

How do you help people who have multiple audiences that they need to screen?

Sometimes the screening question applies to two or more audiences, so what I do—and I don’t know about other people—but what I do is suggest dividing the survey, and then I also calculate the total cost to allocate it to the different surveys so they know how much each will cost. I’ll also help them figure out the total responses needed for each survey to maintain a statistical sample size for both surveys. That way they can stay within their budget, but also ensure the data has value to them.

How can you be sure you’ll have enough respondents if you use a screening question?

Because we are not a traditional sample provider, we cannot tell exactly the number of people who will be available and also a fit for a screening question. If someone is available to take a survey today, they may not be tomorrow. The network of real people means there are potential respondents everywhere, taking randomized surveys but at different times. We calculate the feasibility based on past users from the network.

What do you do if you don’t have enough? Like, in the event of a very targeted screening question?

We have screening questions for surveys come through about medical conditions that can be very specialized and the incidence rate is extremely low. If the IR is too low, the survey will be stopped automatically by the system. In such cases, we first try to see if we can expand something about the targeting to add more respondents. If nothing can be expanded, then we reimburse the credits back to the account and suggest that they restructure and launch another survey.

And you guys will work with them to help them restructure and launch that second survey to make it better?

We will advise and help them understand the best ways to restructure their survey, however, it is a DIY tool so there are some limits to how much we can do for them. But we now have a professional research service so they can hire someone to join their team and build the survey for them if it’s very complicated. The researcher can discuss their specific purpose for research, then structure the screening question to be very precise for that audience. They can always bring on a research expert if they need extra help.

What is the most creative/ funny/ weird screening question you have seen on Pollfish?

I have seen a lot of stuff during these years. We have to review every question for content, and sometimes they can be pretty funny. We’re careful with the content because sometimes the audience targeting is set for minors, and we want to make sure it's okay for them. I think the most interesting questions are the political ones.

What is one piece of advice or thing you would like people to know about Pollfish screening questions? 

Make sure that “yes or no” questions are avoided and use screening questions with targeting, not as a separate part. They work together to narrow the results so the targeting should be set first. 

Get more information on using screening questions to reach your target audience before launching your survey, or reach out to Jim and the rest of the Pollfish customer experience team any time to help with screening question FAQs.


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Multilingual Surveys: Ask Consumers In Their Native Language

Multilingual Surveys: Ask Consumers In Their Native Language

 

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How to create multilingual surveys

Part of targeting the right survey audience is making your survey respondents as comfortable as possible with clear, concise surveys in their native language.

To help you create multilingual surveys, the Pollfish platform has native support for multiple survey languages, including: English, Bulgarian, Chinese, Czech, Danish, Dutch, Filipino, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Serbian, Spanish, Swedish, Thai, Turkish and Vietnamese.

When you select a language from the "Survey Language" menu, the prompts presented to respondents will change to that language.

NOTE: Changing the survey language will not translate the question and answer text, only instructional text such as "make a selection."

At this time, there is no native support for automatic translation of questions or answer options. You will need to translate your questionnaire into the corresponding language prior to launch.

The questions and answers in your survey will be displayed exactly as you designed them, which you can confirm in your Survey Preview. We also recommend preparing for any translation needs once your survey is complete, as answers will be displayed in the language in which the respondent replies.

Unfortunately Pollfish does not offer translation services at this time, however a quick Google search can help you find a translation vendor, or you can use an online tool such as Google Translate. You will need to verify that your keyboard provides support for any special characters required and must be certain that the translations are not offensive or can be misinterpreted by the participant, as such tools do not account for all the nuances in multiple language translation. Many of our clients choose to work with outside translation services for questionnaire development and interpreting results.


Gathering instant insights with Pollfish

Gathering instant insights with Pollfish

Where in London makes the best coffee? What ice cream brand has the most flavors? Does this advert promote your brand well? Were Ross and Rachel really “on a break”? Sometimes you need instant insights and feedback. Maybe you have a report due later today and you want to add some data. Maybe you want to update menu items for a restaurant or test awareness of a sale at your clothing store. Online polls are a fantastic tool to use in order to get responses from your audience or customers any time, quickly and easily.

With Pollfish, get instant insights in just a few easy steps.

Choose your audience

We have a global network of millions of consumers ready to be accessed, but you can also narrow down your survey respondents through targeting and screening questions, so you can capture your ideal target audience.

Write your questions

We offer loads of different question formats in order to suit your question style. You can choose formats ranging from numerical to open ended and closed ended questions, and can even upload images and videos. Just remember to keep it light and fun—most mobile users respond better to short questions with tap answers and tend to zone out after 15 questions!

Have your survey reviewed by our 24/7 support team

Once you’ve completed your survey, and before it is released, our support team will go through it quickly to check that it is okay. We’ve done this before, so can often offer you suggestions so that you will get the best data possible. This service is available 24/7 to allow you to get your best survey out as quickly as possible.

Watch your results roll in!

Having made sure your survey is ready for launch, we will then deliver your survey out to our vast global network of mobile users. Since the average person checks their phone up to 150x a day, chances are you’re going to connect with your audience a lot sooner than on other platforms. This means that you can get results to your survey within hours.

Easy, right? Online polls can be used for all manner of things, from getting feedback on your business to finding out what’s the best movie on Netflix at the moment. We're here for you from start to finish—assisting with the creation, refining the delivery and collecting your survey responses.


Conducting academic survey research with Pollfish

Conducting academic survey research with Pollfish

To strengthen your thesis and make your conclusions more compelling, using extra evidence within your studies to back up your points is a valuable tool. Use an academic survey to provide added assurance that your hypothesis is correct and to emphasize the validity of your argument.

With question formats ranging from numerical to open-ended, Pollfish can provide you with all the resources that you need to get the right data for your research project. We can also survey people from all over the world so that you get a wide range of respondents, and with a global audience network of over 650M real people, you can get your results within hours—no need to panic about looming deadlines. Our added targeting and screening options can allow you to pinpoint those who will help your research the most, such as only surveying people who work in the medical profession if you are doing a study on medical practices.

Here are some ways to use Pollfish’s academic surveys within your studies:

  • Before launching into an expensive and time-consuming project, do some pretesting to make sure that it will all run smoothly and that the results will be worth it. Renting the Hubble Space Telescope may seem like a brilliant research asset at the time but put out a survey to catch any errors with your method and research idea before contacting NASA. Online surveys can iron out any errors that may be at the base of your research, and figure out whether spending a lot of money will be worth it. If you deal with this early on, it will also save you time in the future. It can also allow you to see whether the population understands your research aims.
  • When we send out your academic survey, you will have access to our huge global network of consumers. Since the average person checks their phone up to 150x a day, chances are you are going to connect with your audience a lot sooner than on other platforms. This means you will get results ASAP, so your research will not be delayed. You will also be able to quickly make any needed alterations to move forward. This also means that the scope of people that you can reach will be more varied than if you just asked your friends and family for feedback.

Mobile surveys can be a great tool for academic researchers, as you can get results quickly from numerous and varied sources. With Pollfish, you can target specific personas and get results from people around the globe. It is easy to create a survey, and the results will come in quick, so nothing will hold you back from continuing your research.